1. Introduction

Welcome to Poredi Netralaya & Laser Centre. We place the highest value on your trust and are fully committed to securing your personal health data. This Privacy Policy governs the collection, usage, disclosure, and protection of information when you consult with our specialists, undergo laser procedures, or browse our online channels.

2. Information We Collect

To provide exceptional ophthalmic care and precise laser interventions, we securely record essential categories of data:

• Personal Identification Details: Full legal name, date of birth, biological sex, contact numbers, email identification, and residential address.
• Medical & Clinical Records: Historical eye conditions, clinical prescriptions, diagnostic reports, surgical records, and health insurance documentation.
• Digital Footprint: IP addresses, browser specifications, device models, and interaction paths on our digital platforms.

3. How We Use Your Information

All recorded details are strictly deployed for clinical execution, operational optimization, and legal healthcare obligations:

• Executing comprehensive eye examinations, diagnostic tests, and laser surgeries.
• Managing medical appointments, dispatching timely treatment reminders, and coordinating post-operative care.
• Handling institutional billing, third-party insurance processing, and mandatory health compliance logs.
• Refining our facility infrastructure and patient communication experiences.

4. Data Security

Safeguarding confidential patient records is a core pillar of our practice. At Poredi Netralaya & Laser Centre, we leverage end-to-end encryption protocols, robust digital defense firewalls, and stringent internal access hierarchies to ensure complete protection against unauthorized access or breaches.

5. Your Patient Rights

As a valued patient, you retain explicit entitlements concerning your protected health files. Under statutory healthcare protocols, you have the right to:

• Inspect and request physical or digital duplicates of your clinical notes and test outputs.
• Petition for corrections if any aspect of your personal demographics or records is inaccurate.
• Opt out of promotional alerts or informational newsletters at any given time.